We want you to LOVE our bags. If you are not ecstatic
about your purchase for any reason, we will gladly exchange
it, replace it, or issue a refund. For refunds, we must
be contacted within 30 (thirty) days after the purchase
date. For any returns, a RMA# is required. To obtain a
RMA number please call us at 888-804-2224 , Monday –
Friday between 9AM to 5PM EST, or you may email us at
info@myabbi.com
with the following information
1. Date of purchase
2. Place where merchandise was purchased
3. Order confirmation number
4. First and Last Name
5. Mailing address (must be a physical address, sorry
no PO BOXES)
6. Merchandise returning
7. Specify refund or exchange
8. Reason for return
Please be sure to ship your item(s) by insured, traceable
mail to:
Abbi
ATTN: RMA # (your number here)
816 Curie Dr
Alpharetta, GA 30005
Return for Refund:
You may obtain a full refund less shipping fees for
products purchased from this website. The refund request
must be made within 30 days of the purchase date. All
accessories, including promotional gift offers, must
be returned with the merchandise. Refunds will not be
granted if any accessory is missing. RMA numbers issued
for refunds are valid for 14 days and are non-renewable.
Therefore, you must obtain an RMA number within 30 days
of the purchase date and return the merchandise within
14 days of receiving the RMA number. Please allow 2-3
weeks before the refund amount appears on your credit
card statement. Shipping fees are non-refundable. |